Strategic Workforce Planning & Talent Acquisition
Welcome to Scope
At Scope, we are dedicated to redefining workforce planning solutions specifically tailored to IT Support, and Cybersecurity
Scope | Your Partner in IT Support and Security Solutions
Scope - Who Are We
Scope operates under the umbrella of Pinnacle Consulting Agency, LLC, where we strive to transform the workforce planning landscape. With a clear vision of the future, we specialize in providing healthcare organizations with US-based IT support and cybersecurity professionals, ensuring compliance, efficiency and security in an increasingly complex digital space.
Why Choose Scope | Your Partner in IT Support and Security Solutions
IT Support Solutions
Cybersecurity Solutions
IT Support Solutions
In today's fast-paced digital environment, a robust IT support team is essential for smooth business operations.
Helpdesk Services
Cybersecurity Solutions
IT Support Solutions
Helpdesk personnel play a crucial role in providing effective customer support and resolving issues quicky.
Cybersecurity Solutions
Cybersecurity Solutions
Cybersecurity Solutions
With the increasing number of cyber threats, safeguarding your organization's data is more critical than ever.
Expert IT Consulting Services by Scope | Your Partner in IT Support and Security Solutions
Empowering Your IT Operations with the Right Talent
At Scope, we understand the challenges businesses face in managing their IT workforce. Here’s how we address the common pain points:
- Difficulty in finding qualified IT support personnel
- High turnover rates in IT roles
- Need for rapid response to technical issues
Our Solutions: Scope addresses these challenges by offering flexible temporary and permanent workforce planning solutions that ensure you have the right talent in place to support your IT operations.
Optimizing Helpdesk Support for Seamless Customer Service
At Scope, we recognize the challenges of maintaining a responsive and skilled helpdesk team. Here’s how we help you overcome these obstacles:
- Insufficient helpdesk staff to manage volume
- Lack of skilled personnel to handle complex queries
- Need for 24/7 support in critical industries
Our Solutions: At Scope, we provide tailored helpdesk staffing solutions designed to meet your specific needs, ensuring your customers receive timely and efficient support.
Securing Your Business Against Evolving Cyber Threats
At Scope, we understand the critical need for skilled cybersecurity professionals and robust protection. Here’s how we help safeguard your organization:
- Increasing threats and vulnerabilities
- Difficulty in hiring and retaining skilled cybersecurity professionals
- Need for compliance with regulations and standards
Our Solutions: Scope offers strategic workforce planning that enables organizations to effectively secure their systems and data, ensuring you remain compliant and protected.
Addressing Healthcare industry challenges with expert it sup
Overview of Healthcare IT Support
Healthcare organizations rely on secure, compliant, and efficient IT systems to ensure the delivery of quality patient care, protect sensitive data, and maintain operational continuity.
Pain Points Addressed:
- Ensuring HIPAA-compliant data protection for patient information.
- Managing and maintaining secure IT systems in a rapidly evolving technological landscape.
- Addressing system downtime and technical issues that could disrupt patient care.
- Mitigating cybersecurity threats, including ransomware and data breaches.
Our Solutions:
Scope provides IT support, helpdesk, desktop, and cybersecurity staffing services to healthcare organizations. We ensure secure operations, rapid resolution of technical issues, and access to U.S.-based IT professionals who understand the unique demands of healthcare compliance and security.
Job Openings
IT Support Specialist - Healthcare
SOC Analyst - Healthcare Cybersecurity
SOC Analyst - Healthcare Cybersecurity
Location: California, New York, Washington, DC
Job Type: Full-Time | Contract
Job Description:
We are seeking skilled IT Support Specialists to provide technical assistance and support for healthcare organizations. The ideal candidate will ensure smooth operations, resolve technical issues, and support HIPAA-compliant IT systems.
Key Respon
Location: California, New York, Washington, DC
Job Type: Full-Time | Contract
Job Description:
We are seeking skilled IT Support Specialists to provide technical assistance and support for healthcare organizations. The ideal candidate will ensure smooth operations, resolve technical issues, and support HIPAA-compliant IT systems.
Key Responsibilities:
- Provide Tier 1 and Tier 2 IT support for EHR systems, telehealth platforms, and other healthcare applications.
- Troubleshoot software, hardware, and network issues.
- Assist with system installations, updates, and configurations.
- Ensure compliance with HIPAA and other regulatory standards.
Qualifications:
- Bachelor's degree in IT or related field (or equivalent experience).
- 2+ years of IT support experience, preferably in healthcare.
- Knowledge of EHR systems and HIPAA compliance.
- Strong problem-solving and communication skills.
SOC Analyst - Healthcare Cybersecurity
SOC Analyst - Healthcare Cybersecurity
SOC Analyst - Healthcare Cybersecurity
Location: New York
Job Type: Full-Time | Contract
Job Description:
Join our Security Operations Center (SOC) team to protect sensitive patient data and healthcare systems from cybersecurity threats.
Key Responsibilities:
- Monitor and analyze security alerts to detect and respond to threats.
Location: New York
Job Type: Full-Time | Contract
Job Description:
Join our Security Operations Center (SOC) team to protect sensitive patient data and healthcare systems from cybersecurity threats.
Key Responsibilities:
- Monitor and analyze security alerts to detect and respond to threats.
- Conduct vulnerability assessments and risk analyses.
- Investigate and report cybersecurity incidents, ensuring timely resolution.
- Maintain compliance with HIPAA and healthcare-specific cybersecurity requirements.
Qualifications:
- Bachelor’s degree in Cybersecurity, IT, or related field.
- 3+ years of SOC experience, including incident response.
- Certifications such as CompTIA Security+, CISSP, or CEH preferred.
- Experience with SIEM tools (e.g., Splunk, QRadar).
Healthcare Cybersecurity Analyst
SOC Analyst - Healthcare Cybersecurity
Healthcare Cybersecurity Analyst
Location: Austin, Dallas, New York, Washington, DC
Job Type: Full-Time | Contract
Job Description:
We are seeking a Healthcare Cybersecurity Analyst to safeguard critical healthcare systems and patient data.
Key Responsibilities:
- Conduct regular security audits and risk assessments.
- Implement and manage HIPAA-compliant security protocols.
- Iden
Location: Austin, Dallas, New York, Washington, DC
Job Type: Full-Time | Contract
Job Description:
We are seeking a Healthcare Cybersecurity Analyst to safeguard critical healthcare systems and patient data.
Key Responsibilities:
- Conduct regular security audits and risk assessments.
- Implement and manage HIPAA-compliant security protocols.
- Identify and address potential vulnerabilities in healthcare IT systems.
- Collaborate with IT teams to implement security measures.
Qualifications:
- Bachelor’s degree in Cybersecurity, Computer Science, or related field.
- 3+ years of experience in cybersecurity, preferably in healthcare.
- In-depth knowledge of HIPAA and HITECH compliance.
- Certifications such as CISSP, HCISPP, or CISM preferred.
SOC Analyst - Healthcare Cybersecurity
Healthcare Cybersecurity Analyst
HOW TO APPLY
If you're interested in joining our team, we’ve made it simple to apply! Just scroll down to the "We’re Hiring: Join Our Team" section on our website. There, you’ll find our Apply Now form.
Steps to Apply:
- Visit our Job Openings pages on the website.
- Scroll down to the "We’re Hiring: Join Our Team" section.
- Complete the Apply Now
HOW TO APPLY
If you're interested in joining our team, we’ve made it simple to apply! Just scroll down to the "We’re Hiring: Join Our Team" section on our website. There, you’ll find our Apply Now form.
Steps to Apply:
- Visit our Job Openings pages on the website.
- Scroll down to the "We’re Hiring: Join Our Team" section.
- Complete the Apply Now form by providing your:
- Name
- Phone
- A brief message (optional).
- Attach your updated resume in the "Attach Resume" section.
- Click Submit Application to send us your details.
Job Openings
Incident Response Engineer – Healthcare
Helpdesk Support Specialist - Healthcare
Incident Response Engineer – Healthcare
Location: Atlanta, Dallas, Austin
Job Type: Full-Time | Contract
Job Description:
As an Incident Response Engineer, you will lead efforts to investigate, mitigate, and prevent cybersecurity incidents in healthcare environments.
Key Responsibilities:
- Respond to and resolve cybersecurity incidents, including breaches and ransomware attacks.
- Pe
Location: Atlanta, Dallas, Austin
Job Type: Full-Time | Contract
Job Description:
As an Incident Response Engineer, you will lead efforts to investigate, mitigate, and prevent cybersecurity incidents in healthcare environments.
Key Responsibilities:
- Respond to and resolve cybersecurity incidents, including breaches and ransomware attacks.
- Perform forensic investigations and root cause analysis.
- Develop and implement incident response plans.
- Train healthcare staff on best practices for security awareness.
Qualifications:
- Bachelor’s degree in Cybersecurity, IT, or related field.
- 4+ years of experience in incident response or related roles.
- Proficiency in forensic tools and methodologies.
- Certifications such as GIAC, GCFA, or GNFA are highly desirable.
Cybersecurity Engineer Healthcare
Helpdesk Support Specialist - Healthcare
Incident Response Engineer – Healthcare
Location: Austin, Orlando
Job Type: Full-Time | Contract
Job Description:
We are hiring Cybersecurity Engineers to design, implement, and maintain secure IT infrastructures for healthcare organizations.
Key Responsibilities:
- Design and deploy secure networks, firewalls, and endpoint protection.
- Develop and enforce HIPAA-compliant security po
Location: Austin, Orlando
Job Type: Full-Time | Contract
Job Description:
We are hiring Cybersecurity Engineers to design, implement, and maintain secure IT infrastructures for healthcare organizations.
Key Responsibilities:
- Design and deploy secure networks, firewalls, and endpoint protection.
- Develop and enforce HIPAA-compliant security policies.
- Conduct penetration tests to identify vulnerabilities.
- Provide ongoing security support and system hardening.
Qualifications:
- Bachelor’s degree in IT, Cybersecurity, or related field.
- 5+ years of experience in cybersecurity engineering, preferably in healthcare.
- Advanced certifications such as CISSP, CCSP, or AWS Security Specialty preferred.
- Strong knowledge of regulatory frameworks (HIPAA, HITECH).
Helpdesk Support Specialist - Healthcare
Helpdesk Support Specialist - Healthcare
Helpdesk Support Specialist - Healthcare
Location: Miami, New York, Washington, DC
Job Type: Full-Time | Contract
Job Description:
We are seeking a Helpdesk Support Specialist to provide frontline IT support for healthcare organizations. The ideal candidate will troubleshoot technical issues, assist end-users, and ensure compliance with healthcare IT standards such as HIPAA.
Key
Location: Miami, New York, Washington, DC
Job Type: Full-Time | Contract
Job Description:
We are seeking a Helpdesk Support Specialist to provide frontline IT support for healthcare organizations. The ideal candidate will troubleshoot technical issues, assist end-users, and ensure compliance with healthcare IT standards such as HIPAA.
Key Responsibilities:
- Serve as the first point of contact for IT support inquiries.
- Troubleshoot hardware, software, and network issues in healthcare settings.
- Support EHR/EMR systems (e.g., Epic, Cerner) and healthcare-specific applications.
- Escalate unresolved issues to higher-level support teams as needed.
- Document all support interactions and resolutions in a ticketing system.
- Assist with the setup and maintenance of hardware (e.g., computers, printers, medical devices).
- Provide training and guidance to healthcare staff on IT systems and security best practices.
Qualifications:
- Associate or Bachelor’s degree in IT, Computer Science, or a related field (preferred).
- 1-3 years in IT support or helpdesk roles, ideally within a healthcare setting.
- Certifications (preferred): CompTIA A+, ITIL Foundation, or other relevant certifications.
- Knowledge of HIPAA compliance and healthcare IT standards.
- Proficiency in Windows, Microsoft Office Suite, and remote desktop tools.
- Experience with healthcare applications such as EHR/EMR systems.
How to Apply:
Helpdesk Support Specialist - Healthcare
Helpdesk Support Specialist - Healthcare
If you're interested in joining our team, we’ve made it simple to apply! Just scroll down to the "We’re Hiring: Join Our Team" section on our website. There, you’ll find our Apply Now form.
Steps to Apply:
- Visit our Job Openings pages on the website.
- Scroll down to the "We’re Hiring: Join Our Team" section.
- Complete the Apply Now form by pr
If you're interested in joining our team, we’ve made it simple to apply! Just scroll down to the "We’re Hiring: Join Our Team" section on our website. There, you’ll find our Apply Now form.
Steps to Apply:
- Visit our Job Openings pages on the website.
- Scroll down to the "We’re Hiring: Join Our Team" section.
- Complete the Apply Now form by providing your:
- Name
- Phone
- A brief message (optional).
- Attach your updated resume in the "Attach Resume" section.
- Click Submit Application to send us your details.